Your Data, Our Responsibility

banlabit Privacy Policy — How Your Data Is Protected

Banlabit believes your personal data belongs to you. This policy openly explains what information we collect, why we collect it, where it's stored, and how you can control it.

Last Updated: February 2026 Language: English SSL 256-bit Encryption Version: 2.4

How We Protect Your Data

Banlabit's security framework is built to earn the trust of users in Bangladesh

Strong Encryption

Every transaction and piece of personal data is encrypted with 256-bit SSL. No third party can access or read this information.

TLS 1.3
Secure Data Storage

Your data is stored on secure servers and backed up regularly. Data that is no longer needed is deleted after a set retention period.

Encrypted Storage
Minimal Data Collection

Banlabit only collects information that is genuinely necessary to provide its services. No excessive or irrelevant data is gathered.

Data Minimisation
Not Shared with Third Parties

Your data is never sold or transferred to advertisers or unauthorized third parties. That is banlabit's core commitment.

No Data Selling
Cookie Controls

Banlabit uses cookies to enhance your experience — however, you can turn off non-essential cookies at any time.

User Controls
Regular Security Audits

Third-party security experts regularly audit banlabit's data protection framework, and any vulnerabilities identified are addressed promptly.

Third-Party Audits
1

What Information We Collect

To provide its services, banlabit needs to collect certain information. This data is gathered in two main ways — what you provide directly, and what is collected automatically.

What You Provide Directly:

  • At registration: name, mobile number, email address, date of birth
  • For identity verification: NID or passport number, address
  • Payment details: Mobile Pay/Nagad/Rocket number (full account details are not stored)
  • When contacting support: your messages and communication history

Automatically Collected Data:

  • Device type, operating system, and browser version
  • IP address and approximate location (up to district level)
  • Time spent on each page of the platform
  • Betting & Transaction History
  • Login time and session data

Please note: banlabit never stores your password in plain text — it is always kept in hashed form, making it impossible to retrieve the original password.

Data Type How We Collect Information Required?
Name & Contact Registration Form Required
National ID (NID) KYC Verification For Withdrawals
MFS Number Payment Process For Transactions
Browsing Data Cookies / Logs Optional
Betting History Platform Logs Legal Requirements
2

Why This Information Is Collected

Banlabit does not collect information without reason — every piece of data has a clear purpose. The main purposes are:

  • Account Management: Ensuring only the right person can access an account and maintaining overall security.
  • Payment Processing: Routing deposits and withdrawals to the correct account.
  • Fraud Prevention: Detecting duplicate accounts and unauthorized transactions.
  • Age Verification: Ensuring that only users aged 18 and above access the platform.
  • Service Improvement: Understanding which features are most used to improve your experience.
  • Legal Requirements: Maintaining records in accordance with licensing authority requirements.
  • Personalized Experience: Showing you relevant bonuses and offers based on your preferences.

Banlabit never sells your data to third parties for advertising purposes. This is our unwavering policy.

3

How and How Long Your Data Is Stored

Banlabit's servers operate to the highest internet security standards. We follow the practices below for data storage:

  • All stored data is secured with AES-256 encryption.
  • Only authorized personnel can access the servers, and every access is logged.
  • Regular backups are maintained and a disaster recovery plan is in place.

Data Retention Period:

  • Active account data: retained for as long as the account remains active.
  • After account closure: retained for a maximum of 5 years as required by law.
  • Transaction records: retained in accordance with regulatory requirements.
  • Support chat data: deleted 90 days after the issue is resolved.

For security reasons, banlabit never has direct access to your password — only a hashed version is stored.

4

Data Sharing Policy with Third Parties

Banlabit takes great care when sharing your information with third parties. Data is only shared in the following limited circumstances:

  • Payment Providers: Mobile Pay, Nagad, Rocket — only the minimum information necessary to complete transactions.
  • Identity Verification Services: Approved provider for the KYC process.
  • Legal Authorities: In response to a valid court order or official government request.
  • Technology Service Providers: For platform operations (e.g., server hosting) — they are not permitted to use your data for their own purposes.

Outside of the cases listed above, banlabit does not share, sell, or rent your data to any third party. Data protection agreements are in place with all our partners.

5

Use of Cookies & Tracking Technologies

Banlabit uses cookies and similar technologies to enhance your experience. The types of cookies used are:

  • Essential Cookies: Required to maintain login sessions and ensure platform security — the platform cannot function without these.
  • Functional Cookies: Remembering your language preference and UI settings.
  • Analytics Cookies: Understanding which pages are visited most — data is anonymized.
  • Marketing Cookies: Showing relevant promotions — these can be turned off.

Similar technologies are used in the mobile app, but rely on app storage rather than browser cookies.

You can delete cookies or stop accepting new ones at any time through your browser settings. Please note that doing so may affect the functionality of certain platform features.

6

Your Data Rights

Banlabit believes you should have full control over your own data. Your rights include:

👁️
Right of Access

You can submit a request to find out what information banlabit holds about you.

✏️
Right to Rectification

To update incorrect or outdated information, visit your profile settings or contact support.

🗑️
Right to Erasure

Upon account closure, you may request deletion of your data beyond what is required by legal obligations.

🚫
Right to Restrict Processing

You have the right to request that your data not be used for specific purposes.

📦
Data Portability

You can request an export of your data in a machine-readable format.

📧
Unsubscribe from Marketing Messages

Unsubscribe at any time to stop receiving promotional emails or SMS.

To exercise any of these rights, email us at support@banlabit.com or reach out via live chat. We will respond within 30 days.

7

Child Protection Policy

Banlabit strictly enforces an 18+ policy. No data is collected or stored from anyone under the age of 18.

Age is verified at registration and confirmed via NID in cases of doubt. If a user is identified as a minor, their account is immediately closed and all associated data is deleted.

If you believe a minor is using banlabit without authorization, please let us know at support@banlabit.com.

8

Changes to the Privacy Policy

Banlabit may update this privacy policy as needed. You will be notified of any changes in the following ways:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified at your registered email address whenever significant changes are made.
  • A notification will be displayed upon logging in to the platform.

You have the right to close your account if you do not agree with the updated policy. Continued use of the platform after any changes will be considered acceptance of the new policy.

9

Privacy Inquiries

If you have any questions or concerns about this policy or your data, please get in touch with us:

  • Email: privacy@banlabit.com
  • General Support: support@banlabit.com
  • Live Chat: Available on the platform 24/7, in Bangla

Privacy-related complaints are responded to within 7 business days. Complex matters may take up to 30 days.

The latest version of this privacy policy is always available banlabit.com/privacy-policycan be found at.

FAQ

After logging in, click the "Live" or "In-Play" section in the main menu to see real-time scores for all ongoing matches. Tap on any match to view a detailed scorecard, timeline, and live odds all in one place. You can also place bets on active in-play matches. Where live streaming is available, a video icon will appear — tap it to start watching. Keep push notifications enabled on the mobile app to receive reminders before your favorite matches kick off.

Registration is straightforward and takes under 3 minutes. You'll start by entering your name, mobile number, email address, and date of birth. Then verify your number using the OTP sent to your mobile. Finally, set a strong password and your account is ready to go. Mobile verification alone is sufficient for your first deposit and smaller withdrawals. For larger withdrawals (৳10,000 or above), a one-time identity verification (KYC) using your NID number is required. All information is stored securely and is never shared with any third party.

Your data is safe — enjoy banlabit with complete peace of mind

Your privacy is our top priority at banlabit. Whether you're registering, using our services in Bangla, or making payments via Mobile Pay or Nagad — your data is always safe with us.

SSL Secured
256-bit Encryption
Data Is Never Sold
No Data Selling
24/7 Support
In Bangla
Your Controls
Data Rights
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